Improvement Capability

​​Our goal: Build practical improvement capability based on the science of improvement into every organization, health care executive, and professional, while driving innovation to dramatically improve performance at all levels of the health care system. More >>

In the Spotlight

Why Leaders Shouldn’t Fear Changing Their Minds
In this interview, IHI's Don Berwick reflects on why he and Maureen Bisognano, in their keynote presentation at the 2019 International Forum on Quality and Safety in Healthcare in Glasgow, feel it is important for leaders to share personal examples of vulnerability and growth, and how leaders should learn by listening to others.

Getting to the Roots of Respect
This IHI blog post explores how health care organizations can use root cause analyses (RCAs) to not only identify causes of physical harm to patients, but also psychological harm (resulting from disrespect, for example) and more reliably turn what they learn from RCAs into stronger corrective actions.

Meeting the Ongoing Challenge of Continuous Improvement
How can one bring about effective and lasting improvement? Dr. Mark Hamilton, a consultant in critical care and anesthesia at NHS Foundation Trust in London, and his colleagues decided they needed a systematic way to change the culture of how people worked together. This blog post delves into the lessons learned.

Mapping the Complex Health Care Ecosystem
Health care occurs within a complex system. It is essential to understand a system before you are able to improve it. Design Institute for Health created this interactive diagram to map the "Ecosystem of Care" in Travis County, Texas.

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