Improvement Capability

​​Our goal: Build practical improvement capability based on the science of improvement into every organization, health care executive, and professional, while driving innovation to dramatically improve performance at all levels of the health care system. More >>

In the Spotlight

QI-Focused Learning Community
IHI’s Joe Mando, Director of Africa Operations, and Michaiah Parker, Africa Region Project Assistant, share a conversation about getting started in quality improvement and invite participants to join the first cohort of the Ubuntu Learning Community.

Why Activating Agency Is Essential for Improvement
In an IHI Blog post, Jason Leitch, Scotland’s National Clinical Director for Healthcare Quality and Strategy, describes why activating people's power and courage to make change is essential.

Raising Toddlers with Lean Management Principles
This article in Fatherly describes how, when his toddler was taking too long to get ready every morning, a lean management expert dad tackled the problem with a visual management board and checklist.

How to Overcome Resistance to Change
An IHI-authored Harvard Business Review article describes three mindshifts for overcoming resistance to change and provides an example of one health system that used this approach to overcome resistance to employing a surgical safety checklist. Learn more about the IHI Psychology of Change Framework behind this approach.

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